CONTACT US
Tel: 948 27 59 87
FAQ
In Music Mania we think that pay attention to our clients it's the most important thing. A cuality service led by the best experts in music and electronic devices avaliable 24 hours all the year, here you can find the most common doubts of clients and how you can solve them:
01
What forms of payment do you accept?

By bank transfer, credit card (with a 3% increase), PayPal (with an increase of 3%) and cash back (with a 3% increase)
02
How can I report an issue with my order?

To report a problem with your order:
1. Identify yourself
2. Click on "View the orders I have made"
3. Choose the corresponding order
4. In the box to the left click on "Generate incidence"
5. Fill in the incident form.
03
Can I cancel an order?

​​If you wish to cancel an order, please notify us as soon as possible, you can notify us directly, indicating your name and the order number. You can also call us by phone to cancel your order.
04
In how much time will my request be delivered?

Once your order has been placed and the shipment is made, you will receive it by the transport agency SEUR within 24 to 48 hours for the peninsula and 48 to 72 hours for the Balearic Islands. For the Canary Islands, Ceuta and Melilla and the rest of Europe contact our telephone call
05
How much time do I have for the return of the material?

You have 7 days, for the return of the article, in the case that is not of your interest. Music Mania will reimburse you the amount (minus one-way), and return shipping costs to the customer. It is necessary to return the item in perfect condition, with its packaging and its original accessories.